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Support When You Need It

Please note that PrecisionIT’s regular business hours are Monday-Friday, 8:30am - 5:30pm Eastern.

For business-hours support:

  • Call our support line at (617) 303-1200 x2

  • Submit a ticket to our support system by e-mailing: help@precisionit.net

 

For after-hours support:

  • Urgent: Call our support line at (617) 303-1200 x2; leave a detailed message in our after hours support mailbox. Be sure to include your name, phone number, and the nature of your issue.

  • Routine: Submit a ticket to our support system by e-mailing: help@precisionit.net

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